FAQ
What is myBUZZ?
myBUZZ is a mobile order and table notification system.
myBUZZ mobile application uses the latest patented technology to allow businesses to instantly notify their customers via their mobile, through push notifications and buzzing (vibrating) or SMS for non-smartphone users, when their order or table is ready.
How does myBUZZ work?
With myBUZZ restaurant buzzer, you can instantly notify your guests mobile, when their table, take-away or order is ready.
myBUZZ VS paging buzzer system?
Each restaurant pager costs between $70-$120. Pagers are expensive and unreliable due to range issues and charging problems which lead to unhappy guests and damage to a businesses reputation.
Research shows most businesses have on average 40 buzzers, costing upwards of min 4K per venue.
Not including associated costs such as replacement of faulty, lost or stolen pagers, repairs due to breakage and replacement of batteries. Pagers have a widespread reputation of being unsettling, costly, unreliable, unhygienic, clunky and outdated, prone to being lost or breaking down.
myBUZZ VS other mobile apps?
myBUZZ significantly exceeds our competitions and comparable market applications features, functions, benefits and costs.
How does myBUZZ differ from the paging buzzer system?
Our mobile application is an alternative to the paging 'buzzer' system.
myBUZZ is a more cost effective, reliable and customer focused notification system that wont damage a businesses reputation.
Where can I download myBUZZ?
myBUZZ for guests can be downloaded for FREE through the Apple App Store for iPhone users or through the Google Play Store for Andriod users.
For businesses, the restaurant application where you can log in or register can be accessed form the Admin link on our home page.
Where is myBUZZ currently available?
myBUZZ is currently available to restaurants, pubs, clubs and café's throughout Australia, Sri Lanka, New Zealand, United Arab Emirates, United States, United Kingdom, Ireland, Sweden, Morocco, Canada, Saudi Arabia, Norway, Israel, Hong Kong.
myBUZZ is ideal for businesses currently using the paging buzzer system or those who can benefit by implementing one.
Please be patient with us, as we continue to grow and update new businesses daily.
myBUZZ is also available to the pharmaceutical and automotive industries, medical centres and anywhere where customer notification is required.
Customers can find which myBUZZ businesses are nearest by accessing our easy to use 'Near me' GPS location option on your myBUZZ app.
How can I contact a myBUZZ representative?
You can contact a member of our friendly myBUZZ support team directly via the details available on our Contact us page.
Phone us on 1800 MY BUZZ (69 2899) Email us, join us online on Facebook or Twitter. Be sure to check us out on Instagram @mybuzzapp too!
We strive to respond to all queries in a timely manner.
How can I share myBUZZ?
You can share myBUZZ by liking and sharing our Facebook page; you can do this though a link on the application or by clicking on the link below and selecting the "Share" option.
myBUZZ can also be shared by word of mouth! We work hard to offer the best customer service possible and would love a recommendation from you!
I know of a business that might be interested in myBUZZ what should I do?
Get in touch with a member of our team so we can get in touch with them directly.
Alternatively they can also feel free to contact us directly. Our team can be easily contacted via email using this form.
How much is myBUZZ?
myBUZZ is free to customers and guests of your business.
For businesses myBUZZ chargers a small fee, substantially less than your current buzzer system and you choose the low-cost option that best works for your business.
For a small monthly fee of $99 AUD your business can start to improve processes, save money, time, increase efficiencies not to mention offer a higher level of customer service.
As part of the plan, your business has 500 free SMS and unlimited app 'buzzing' notifications to unlimited number of guests and unlimited signal range!
Get in touch with a member of the myBUZZ team today to find out how you can start to reap the benefits for a small monthly or annual fee.